Cinnamon Harden

Senior Professional Services Consultant at Outreach

Cinnamon Harden has extensive work experience in various roles and industries.

Their most recent position is as a Partner Success Manager at Outreach, where they have been working since 2023. Prior to this role, they were a Professional Services Consultant at Outreach from 2021 to 2023.

Before joining Outreach, Cinnamon worked at Zenoti as an Enterprise Product Specialist from 2020 to 2021.

From 2018 to 2020, they were employed at PayScale, Inc., first as a Customer Enablement Specialist II, and then as an Implementation Manager.

Cinnamon's experience also includes working at Viewpoint as an Application Support Specialist from 2015 to 2018.

Prior to that, they were a Product Support Specialist at Tyler Technologies from 2011 to 2015, where they provided technical support for governmental software applications.

Additionally, Cinnamon has held positions as an Accounts Payable Specialist at Dendreon in 2011 and at X5 Solutions from 2010 to 2011.

Their first professional role was as an Administrative Assistant at Grange Insurance Association from 2009 to 2010.

Cinnamon Harden has pursued their education with a focus on management and accounting. Cinnamon initially attended Norfolk State University, where they studied Management Information Systems. It is not specified when they attended this institution or if they obtained a degree. In 2005, they enrolled in Devry and successfully completed a Bachelor's Degree in Accounting and Business/Management.

In terms of additional certifications, Cinnamon obtained an Outreach Administrator Certification from Outreach in December 2022. No information is provided regarding the institution for the HDI Certified-Customer Service Representative certification or when it was obtained.

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Timeline

  • Senior Professional Services Consultant

    May 1, 2024 - present

  • Partner Success Manager

    March, 2023

  • Professional Services Consultant

    August, 2021