Shane Bruess

Shane Bruess has a diverse work experience spanning several companies and roles. Shane most recently worked at Outreach as a Senior Business Analyst/Product Owner starting in December 2021. Prior to that, they served as a Salesforce Systems Administrator at Expedia Group from February 2020 to December 2021.

Before joining Expedia Group, Shane worked at PayScale, Inc. where they held multiple roles, including CS Salesforce Administrator II from January 2020 to February 2020, Sales Operations Business Analyst from November 2018 to January 2020, and Sales Operations Analyst from September 2016 to November 2018.

Earlier in their career, Shane worked at Breeze Labs, Inc. as an Onboarding Specialist for a brief period from April 2016 to July 2016. Shane was responsible for managing new Breeze Members, building business connections with local vendors and insurance agents, and leasing vehicles to customers.

From December 2015 to April 2016, Shane worked at Xome as a Sr Concierge Coordinator, where they played a pivotal role in the creation of new processes and workflow. Shane also served as an Agent Relationship Manager and Concierge Desk Advisor I during the same period at Xome, handling customer service, data processing/entry tasks, and collaborating with development and design teams.

Shane's earliest known work experience was as a Property Manager at the University of Idaho in 2014.

Shane Bruess obtained a Bachelor of Science (B.S.) degree in Virtual Technology and Design from the University of Idaho, completing this program between 2011 and 2015. Shane also holds another Bachelor of Science (B.S.) degree in the same field of study from the University of Idaho, but the specific timeline for this degree is unknown. Additionally, Shane has obtained several certifications, including Certified Scrum Product Owner (CSPO) from Scrum Alliance in January 2022, Outreach Admin Certification from Outreach.io in May 2018, Salesforce Certified Administrator in October 2017, and Microsoft Excel - Basic & Advanced in June 2017, although the institution for this certification is not mentioned.