Victor Hugo Acevedo Donato

Victor Hugo Acevedo Donato has a diverse work experience in the field of technical support and network engineering. Victor Hugo is currently working at Outreach as a Lead Technical Support Engineer, where they are responsible for providing technical support to customers and mentoring new colleagues. Prior to this role, they worked as a Senior Technical Support Engineer and a Technical Support Engineer at the same company.

Before joining Outreach, Victor worked at TAGSEC Group as a Network Implementation Engineer. In this role, they were involved in designing network architectures, configuring network equipment, and upgrading company networks.

Additionally, Victor has experience as a Network Security Engineer at GTlink S.A. de C.V., where they administered and configured Fortinet equipment, designed and implemented network architectures, and provided support to external customers.

Victor Hugo'searlier experience includes work as a Network Engineer at SECRETARIA DE COMUNICACIONES Y TRANSPORTES SCT México, where they handled the architecture, deployment, and support of network equipment and supervised the Ministry of Public Education Network.

Overall, Victor Hugo Acevedo Donato has a strong background in technical support, network implementation, and network security, with expertise in troubleshooting, customer education, network design, and equipment configuration.

Victor Hugo Acevedo Donato obtained a Master's degree in Embedded Computing Systems from the Norwegian University of Science and Technology (NTNU) from 2018 to 2019. Prior to that, they also completed a Master's degree in Embedded Computing Systems at RPTU Kaiserslautern-Landau from 2017 to 2018. Victor Hugo holds an Engineer's degree in Electrical, Electronics and Communications Engineering from Universidad del Valle de México, earned between 2011 and 2015. Victor Hugo Acevedo Donato has additional certifications including a Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) obtained in October 2015 and an Outreach Certified Administrator certification obtained in January 2023. Victor Hugo also possesses a Network Security Expert 4 (NSE 4) certification from Fortinet, though the specific details regarding the month and year of obtaining this certification were not provided.