Michael Fisser

Michael Fisser has over 23 years of work experience in the technology industry. Michael is currently a Principal Customer Success Manager at OutSystems, where they help customers maximize business value and guides them throughout the adoption journey. Previously, they worked as a Managing Consultant and Solution Consultant at Fruition Partners, selling service management solutions and managing implementation teams. Before that, they were a Solution Consultant at Kofax, supporting the transformation from product to solutions business. Michael also spent several years at IBM, where they held various roles including Lotus Software Sales Engineer and Business Partner Sales Manager. Michael started their career as a Groupware Specialist at Syntegra.

Michael Fisser attended Leiden University from 1988 to 1994, where they studied Law. Prior to that, from 1981 to 1987, they attended Dalton Voorburg and completed their Atheneum. In addition to their formal education, Fisser obtained various certifications, including "Customer Success Management Fundamentals" from LinkedIn (year not specified), "Professional Scrum Master (PSM-1)" from Scrum.org in 2018, "Professional Scrum Product Owner (PSPO-1)" from Scrum.org in 2017, and "Certified Information Professional" from AIIM in November 2012.