Keagan Portrey

Keagan Portrey has extensive experience in operational assurance and management, currently serving as the Operational Assurance Manager at Overdales Legal Limited since November 2021. Prior to this role, Keagan held various positions at Lowell Group from March 2012 to November 2021, including Operational Assurance Team Leader, Collections Team Leader, Call Quality Monitor, and Customer Account Representative. This diverse background highlights a strong proficiency in operational processes and team development within the customer service and collections sectors.