Shawn Manley

Shawn Manley currently serves as the Vice President of Customer Care at Overhead Door Corporation since June 2014, previously holding the position of Director of Customer Service within the same organization. Prior experience includes a role at Avaya as Global Managed Services North America Customer Focus from 2005 to May 2014, and serving as General Manager of Contact Center at ACCENT Marketing from 2003 to 2005. Additionally, Shawn Manley worked as Operations/Business Director at Stream International from 1996 to 2003. Educational background includes a Bachelor of Business Administration in Business Management from Northwood University.