Ovo Group
Chris Allan possesses extensive experience in coaching and customer service roles across various industries. Currently a Squad Coach at OVO, Chris focuses on guiding customer service advisors to meet their KPIs and enhance customer experiences. Previously, as a Grow Zone Coach, Chris provided training to new employees, while also acting as a Resolver, managing complaints and coaching team members on resolution procedures. Chris's background includes a management position at Panku Streetfood, where responsibilities included training for kiosk operations, and a General Manager role at Domino’s Pizza, which emphasized food production and team coaching. Earlier experience includes a sales and retention position at BT, where Chris supported contract renewals and coached colleagues. Chris is dedicated to fostering team performance and customer satisfaction throughout professional endeavors.
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