Theo Wenham is an accomplished professional with extensive experience in case management, financial advising, and fraud investigation within various industries, including finance and banking. Currently serving as an Advance Resolution Specialist at OVO since September 2023, Theo has previously held key roles such as Irresponsible Lending Case Manager at Amigo Loans and Business Banking Case Manager at Barclays. An educational background in Accounting and Finance, complemented by advanced certifications in Anti-Money Laundering and compliance, enhances Theo's expertise in managing customer complaints and investigations with a customer-centric approach. Skills include a strong attention to detail, the ability to work under pressure, and proficiency in multiple internal systems.
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