Arun Prasath Mohan

Arun Prasath Mohan is an experienced customer relations professional with a background in managing customer interactions across various prominent organizations. Currently serving as a Customer Relations Associate at Ovvio since June 2022, Arun has successfully spearheaded the implementation of a chat process and developed comprehensive Standard Operating Procedures for chat operations. Previous experience includes roles as a Customer Service Representative at Sutherland, where Arun managed customer queries for Netflix-India, and at Accenture, where responsibilities included addressing payroll inquiries as the Point of Contact for employees. Additionally, while at Jio, Arun handled customer disputes and complaints, contributed to team coaching, and established quality parameters. Arun holds a Bachelor of Business Administration from Rajiv Gandhi Institute of Management and Technology, completed in March 2016.