Jeanette Wiley

Jeanette Wiley is a seasoned professional with extensive experience in customer insight and project management, currently serving as Customer Insights Manager at Owl Labs since April 2019. Prior roles at Owl Labs include Project Manager for Customer Experience and Senior Customer Success Manager. Prior to joining Owl Labs, Jeanette held positions at Brooklyn Boulders as Experience Supervisor and Lead Community Specialist, and served as Regional Conservation Coordinator and Land Stewardship Coordinator at MassLIFT AmeriCorps-Westport Land Conservation Trust. Additional experience includes marketing and community roles, with early positions at Penn State University in various roles, including Teaching Assistant for sociology and research assistant focused on resource management. Jeanette holds a Bachelor of Science in Community, Environment, and Development from Penn State University and has also studied at La Universidad Iberoamericana- Puebla.