Michele Lynn Teixeira has a diverse work experience spanning various roles and industries. Michele Lynn is currently the Director of Customer Success, Americas at their own company, a position they have held since 2020. Prior to this, they worked at OwnBackup from 2016 to 2023, where they held roles such as Director of Customer Success and Senior Manager of Customer Success. In these roles, they were responsible for ensuring customer satisfaction and managing accounts. Before joining OwnBackup, Michele worked at Tangoe from 2011 to 2016, where they held roles such as Sales and Account Management Operations Program Manager and Program Lead, Client Services Manager. Michele Lynn also has experience working at HCL Expense Management Services and Arjay Telecom. Michele's early career includes positions at TSR Wireless LLC and Trader Horn, where they gained experience in sales, inventory management, and dispatching.
Michele Lynn Teixeira obtained a Bachelor of Arts (BA) degree in Sociology from William Paterson University of New Jersey in 1995. Additionally, they hold a Mastership in Customer Success from Winning by Design, which they obtained in March 2021. Michele is also a certified Salesforce.com Administrator, although the institution where they obtained this certification is unknown.
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