Sandra P.

Sandra P. has extensive work experience in various leadership roles involving customer experience, marketing, and strategic planning. Sandra currently holds the position of Head of Customer Experience at Oxfam Australia. Prior to this, they worked as a CX Consultant at Asthma Australia and as a CX & Strategic Marketing Consultant at Therapy Pro.

Sandra has also held senior executive positions at organizations such as National Seniors Australia, Endeavour Foundation, RSL Care, Australian Trade and Investment Commission (Austrade), Mission Australia, IAG, and GE Capital. In these roles, they were responsible for marketing strategy, customer experience, business strategy, and partnership development.

Sandra'saccomplishments include developing marketing strategies, creating new revenue streams, establishing strategic partnerships, championing customer-centric approaches, and overseeing the transition to the NDIS (National Disability Insurance Scheme). Sandra has also led teams and managed large-scale marketing and communication initiatives.

Overall, Sandra P. has demonstrated a strong track record of driving customer-centricity, developing marketing strategies, and creating innovative solutions in various industries and organizations.

Sandra P. holds a Bachelor's Degree in Arts and Business from the University of Canterbury. In the year 2000, they obtained a Diploma in Business Management from the University of Technology Sydney. Later, in 2010, Sandra attended Harvard Business School to pursue a Diploma in Strategy Planning. Outside of their formal education, they have obtained various certifications including Full Member from Women on Boards in August 2021, Strategic Management from Harvard Business School in October 2010, Credible Leadership Change Agent (CCL-4) from GE Capital in April 2003, and Green Belt Certification (GB) from GE Capital in May 2002. Sandra also holds a Certificate in Business Management from UTS: University of Technology, Sydney, although the specific date of obtaining this certification is not provided.