Anita N.

Anita N. currently serves as the Data Reporting Manager for Research & Technical Standards at OCR, a position held since November 2018. Prior to this, Anita was the Data/CRM Manager for Marketing at Cambridge University Press, where responsibilities included optimizing data sources and promoting customer-centric data management practices. Anita's experience also includes roles as a Quality Analyst and Tier I Support Analyst at McAfee, where improvements in customer experience and technical issue resolution were achieved. Earlier career highlights include customer service roles at Convergys and twenty4help, as well as founding a metalwork company and working as a freelance interviewer for market research. Anita holds a UK equivalent Diploma in IT from DEKRA Akademie GmbH and a background in science from education institutions in Munich.