Steeve Nuissier

Steeve Nuissier is an experienced customer service professional with a strong background in hospitality and customer engagement. Currently serving as Customer Service Team Leader at Oxford Nanopore Technologies since May 2021, Steeve effectively addresses product and service inquiries, ensuring customer satisfaction through collaboration and follow-up. Previous roles include Customer Care Agent at TripAdvisor, where holiday bookings were personalized to meet customer needs, and Steward Mixologist at both Macdonald Randolph Hotel and H10 Hotels, enhancing guest experiences through exceptional service. Earlier career highlights include Cabin Crew at British Airways and Business Lounge Concierge at Eurostar, where Steeve achieved high customer satisfaction scores and developed relationships with VIP clientele. Steeve's educational background includes a Masterclass Programme in Presenting with Impact and degrees in Restaurant Management and Philosophy.