Cristina S. is an accomplished senior manager in customer onboarding, currently leading a team at Oyster® to streamline workflows and manage cross-functional projects in international hiring. With extensive experience in customer success roles, Cristina has served as a Client Solutions Lead at TikTok, where leadership was demonstrated in managing teams focused on SMB clients and driving business growth through strong processes. Previous positions, including Market Lead at Smartly.io and Team Lead at Mobusi, showcased a proven ability to enhance customer satisfaction and maximize revenue. Cristina's educational background includes a Master’s in Marketing and Communication from Luiss Business School, alongside degrees in Foreign Languages and International Communication from Università di Catania and Università degli Studi di Palermo.
April, 2022 - present