OZSALE
Yogeswarran Alakesan has a diverse work experience spanning over several companies. Yogeswarran started their career at Dhesu Travel & Tours, where they served as an Inbound, Outbound Executive, and Guest Relations officer. Yogeswarran'sresponsibilities included managing client inquiries and reservations, organizing transportation and meals for guests, and ensuring a smooth travel experience.
Yogeswarran then joined P&A Smart Solution as a Customer Service Team Leader, where they led a team in providing excellent customer service. Yogeswarran worked in this role for two years before moving on to CIMB as a Telemarketing Consultant. In this position, Yogeswarran contacted CIMB customers to offer credit cards and personal loans, emphasizing customer satisfaction and providing accurate information about the bank's products.
Most recently, Yogeswarran worked at The MYSALE Group as a Senior Customer Service Executive. In addition to their previous experience in customer service, they also took on the role of Member Relation Team Leader, where they assisted in managing the operations of the contact center. Yogeswarran worked closely with the leadership team to achieve operational KPIs, minimize attrition and complaints, and enhance customer satisfaction.
Overall, Yogeswarran Alakesan has gained comprehensive experience in customer service, operations management, and team leadership throughout their career.
Yogeswarran Alakesan obtained their High School Diploma in Management Studies from Astin Management College [USM] between the years 2008 and 2010.
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OZSALE
OZSALE is part of a group of leading ecommerce platforms that offer unparalleled access to brands at great prices.Launched in Australia in 2007, OZSALE continues to be a reliable destination for hard-to-own fashion and lifestyle items ranging across apparel, shoes, accessories, homewares and lifestyle, beauty, kids and baby.Customers are alwaysput first at OZSALE, and with thousands of 4+ star reviews, our success is ultimately our customer's satisfaction. Fulfilling millions of orders each year from Australia and internationally, OZSALE is trusted to deliver bargains that surprise and delight, from brands not otherwise accessible to shoppers in Australia.