Eric Baan

Eric Baan is an experienced professional in customer service and management, currently serving as Customer Service Manager Europe at PCSpecialist since February 2023, overseeing a multi-language customer service operation from a new service center in Heerlen. Prior roles include Team Manager at HORNBACH, where Eric focused on process improvement and team development, and Commercial Service Manager at Comex Sales BV, dedicated to sales and after-sales management. A diverse background spans various positions in sales, service, and management, including significant responsibilities at Guide IT Products, Getronics Service, and Vogelzang Bv. Eric holds a Master's degree in Business Administration and has completed multiple training programs in sales, marketing, and lean management, reflecting a commitment to continuous professional development. Eric is recognized for high motivation, leadership skills, and innovative problem-solving abilities.