Omar Ghanchi

Omar Ghanchi is an experienced income officer at PA Housing since June 2022, responsible for income collection and debt reduction across multiple income streams while providing efficient customer service. Prior experience includes various roles at Hastings Direct from March 2016 to June 2022, such as Customer Services and Renewals Performance Coach, where responsibilities encompassed training new advisors, coaching for performance enhancement, and team leadership. Omar's career began with positions in customer service at notable companies like E.ON UK, HSBC, and Royal Bank of Scotland, supplemented by academic qualifications in Business Administration and Management from De Montfort University and Gateway College.