Marci Anderson, MBA

Senior Customer Success Manager at Pace Revenue

Marci Anderson, MBA has a diverse work experience spanning multiple roles and industries. Marci is currently employed at Pace Revenue as a Senior Customer Success Manager. Prior to this, Marci worked at Biltmore Farms Hotels where they held various positions including Revenue Manager, Revenue Management Analyst, Front Desk Supervisor, and Front Desk Agent. Marci started their career at Shell Island Resort as a Guest Service Agent. Marci's work experience is characterized by roles in customer service, revenue management, and hotel operations.

Marci Anderson, MBA, has been dedicated to pursuing their education and professional development throughout their career. Marci started their educational journey at Jack Britt High School, where they obtained their High School Diploma in 2009. Following this, Marci attended Cape Fear Community College from 2009 to 2012, where they earned an Associate's Degree in Hospitality Administration/Management.

Continuing their studies, Marci enrolled in Western Carolina University in 2014 and graduated in 2017 with a Bachelor's Degree in Hospitality Administration/Management. Marci'senthusiasm for learning and growth led their to pursue further education at Western Carolina University, where they obtained their Master of Business Administration (MBA) degree with a specialization in Business Administration and Management, General, from 2019 to 2021.

Marci's commitment to their professional development extends beyond their formal education. Marci has obtained several certifications to enhance their skills and expertise in the industry. In 2016, Marci became a Certified Hotel Industry Analyst (CHIA) from Smith Travel. Marci furthered their knowledge by obtaining a Cvent Certification from Cvent Supplier Network in 2017.

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Biltmore Farms Hotels logo

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Timeline

  • Senior Customer Success Manager

    March, 2023 - present

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