Donna Rickaby FCMI has extensive experience in relationship development and membership management across various industries. Donna currently serves as the Senior Membership Manager at PAGB, where Donna focuses on increasing membership and improving retention. Previously, Donna held roles such as Head of Relationship Development at CABA Charity and Membership Development Manager at Chartered Association of Building Engineers. Donna has a proven track record of building strategic partnerships, managing events, and streamlining processes to drive growth and success in membership organizations. Donna was also recognized as a Fellow of the Chartered Management Institute for their achievements in the field.
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