Guilherme Rezende Silveira has extensive experience in customer relationship management across various sectors. Currently serving as a Customer Relationship professional at PagBem since August 2020, Guilherme previously held the position of Key Account at KMM | InovUP, where responsibilities included corporate relationship management, system optimization, and crisis management. Prior experience includes working as an Implementation and Post-Sales Analyst at Repom S.A., focusing on large account integrations and operational improvements, as well as roles at Peela and Ticket that emphasized client acquisition, account management, and post-sales support. Guilherme's educational background includes a Postgraduate degree in Customer Relationship Management from Centro Universitário Senac and a Bachelor's degree in Business Logistics from Anhanguera Educacional, complemented by a technical high school diploma in Business Administration from 42.