PagerDuty
João Freitas is a seasoned technology leader with extensive experience in engineering and product development. Currently serving as General Manager and Engineering Site Lead at PagerDuty since March 2022, João previously held the position of CTO at Defined.ai, overseeing product development, data engineering, and operations in Portugal from January 2016 to March 2022. João's earlier roles include Director of Engineering at Defined.ai and Lead Software Engineer/Researcher at Microsoft, where significant contributions were made in software quality assurance, big data solutions, and human-computer interfaces. Additional experience includes a role as a trainer at Teen Academy, focusing on basic programming. João Freitas holds a PhD in Computer Science from a joint program involving the Universities of Minho, Aveiro, and Porto, as well as multiple certifications in Microsoft technologies and a strong foundational education in Computer Science and Computer Engineering from Instituto Superior de Engenharia de Lisboa.
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PagerDuty
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PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include GE, Vodafone, Box and American Eagle Outfitters.