Shaneh F.

Shaneh F. is a seasoned professional with extensive experience in account management and business development, currently serving as a Senior Mid-Market Account Executive at PagerDuty since April 2021. In this role, Shaneh is instrumental in leading the mid-market acquisition team, collaborating with IT engineers, SecOps, and product developers across North America to enhance operational procedures and automate incident management. Prior to this, Shaneh held positions as a Mid-Market Account Executive and a Business Development Representative at MLSE, where exceptional customer service and client relationship management were key responsibilities. Shaneh also served as a Territory Manager at Ecolab, overseeing a significant annual budget. Educationally, Shaneh holds a Bachelor of Science in Biological Sciences from the University of Ontario Institute of Technology.