Brenda Young

Brenda Young has worked in a variety of roles in the past decade. From 2009-2011, they were a Secretarial Assistant at COPIME, followed by a Telemarketer position at Cablevisión Fibertel from 2011-2013. Brenda then worked as a Customer Care Analyst at Costa Crociere S.p.A. from 2013-2014 and an Operations Executive at Furlong Incoming from 2014-2015. In 2015, they took on the role of Operations Executive at Metropolitan Touring and then worked as an Operations Executive at Viajobien.com from 2017-2018. From 2018-2021, they held multiple roles at Rappi, including Sales Manager, Partner Support Manager, and Senior Sales Account Executive. Most recently, they were an Onboarding Specialist and Manager of Customer Success at WISBOO from 2021-2022 and is currently a Customer Experience Manager at Atlas.

Brenda Young has obtained four degrees and three certifications. In 2022, they obtained a Customer Experience (CX) degree from Coderhouse. In 2020, they obtained an Educación Ambiental degree from Ambiente Vitrubio, as well as a Marketing para pequeñas empresas certification from LinkedIn and a Mejora tu habilidad de escucha activa certification from LinkedIn. From 2009 to 2012, they obtained a Tecnica Superior en Gestión de Servicios Turisticos degree and a Guia de Turismo e Interprete del Patrimonio degree from La Suisse CEPEC.