Heidi Chin

We Consult. We Design. We Produce. We Deliver. We Distribute. Your Luxury Experience & Green Solutions Partner. As luxury hospitality industry experts, we have strong understanding of the increasingly high standards that must be met, the specific needs of the market, and the demands of well-travelled guests. We specialise in luxury hotel openings, closely accompanying our clients on their property launches. A core competency of Palatino is being able to offer our clients a complete “One-Stop Solution” for all their needs. We confidently handle 360 degrees of the design, production and logistics process. We work on all areas within the luxury hospitality sector, including Food & Beverage Items, In-Room Amenities, Spa & Wellness, Kid’s Entertainment, VIP Gifting, Special Events, PR/Sales Goodies etc. We have a particular passion for concept development & product design across the wellness, green, F&B and experiential luxury realms. Curating a unique & authentic guest experience is at the heart of our ethos. Palatino is a leader in it’s industry for green consulting and the production of sustainable products. We have eco friendly alternatives for 99% of our product range and 100% of our amenities. With a team dedicated to green initiatives, we also have an R&D team, product developers, buyers and a design team who work hand-in-hand across all our projects. We liaise closely with international laboratories to ensure our high standards and international certifications are always met. Our philosophy has always been to work in an environmentally appropriate way, that is socially beneficial & economically viable. With offices in Paris, Hong Kong, Shenzhen and Saudi Arabia, we provide luxury hotels, resorts, and palaces worldwide with an array of tailor-made items, luxury objects, and experienced insight.