Anou Souvannavong, MBA

Anou Souvannavong, MBA, has a diverse work experience spanning several industries and roles.

- From February 2023 to the present, Anou has been working as a Senior Business Operations Lead at Palecek.

- Prior to this, from January 2019 to February 2023, Anou held the position of Business Analyst at Palecek, where they were responsible for identifying bottlenecks in customer order processes, recommending improvements, and documenting and training employees on best practices.

- Before joining Palecek, Anou worked as an Operations Manager in the US Air Force Reserve from September 2014 to the present. In this role, they provided aircraft structural maintenance support and performed work direction responsibilities within the organization.

- Anou's experience also includes working as an Operations Management Consultant at Pay-Less Logistics, Inc. for a brief period in 2017. In this role, they established clear communication with key stakeholders, implemented key performance indicators, managed procurement processes, oversaw customer support processes, and reviewed financial information.

- Additionally, Anou worked as a Business Analyst at Malloy Group Inc. from September 2016 to September 2017, where they led complex data analytics projects and implemented a project management system for a team of data analysts.

- Finally, Anou served as an Aircraft Maintenance Supervisor in the United States Air Force from May 2005 to September 2014. In this role, they supported various operations, including the Fukushima Disaster response, training seminars for Bangladeshi Air Force Officers, and leading aircraft maintenance repair teams.

Anou Souvannavong, MBA has a diverse education history. In 2000-2004, they attended Spotsylvania High School and obtained the Governor's Seal degree in Mechanical Drafting and Mechanical Drafting CAD/CADD. Following high school, they pursued higher education in aviation maintenance management at Embry-Riddle Aeronautical University from 2006-2016, earning a Bachelor's degree. Anou also attended the Community College of the Air Force in 2015, where they obtained an Associate's degree in Aircraft Structural Maintenance Technology.

In 2016-2018, Anou attended the University of San Francisco School of Management, where they completed their Master's in Business Administration (M.B.A.) with a focus on Data Analytics and Business Intelligence.

In addition to their academic qualifications, Anou Souvannavong holds several certifications. In 2019, they obtained a certification in "Learning R" from LinkedIn. Anou followed this up in 2020 with certifications in "Project Management Foundations" and "Excel: Macros in Depth (Office 365/Excel 2019)" also from LinkedIn.