Alba Hernandez

Alba Hernandez has over a decade of experience in various roles, predominantly in customer service, staffing, and administrative support. Currently working as an Account Manager at Pan-American Life Insurance Group since January 2016, Alba previously held a seasonal position as a Member Support Representative at Viverae, handling a high volume of member calls related to wellness incentives. Prior experience includes working as a Staffing Consultant and Payroll Manager at Express Employment Professionals, where records were meticulously maintained, and payroll procedures were managed for over 100 employees. Alba's background also features work as a Study Recruiter at Research Across America, involving high-volume call management and community outreach, as well as a Medical Administrative Assistant at Dallas Plastic Surgery Institute.