Monique Bourgeois

Business Associate Iii, Implementation & Quality Control Manager at Pan-American Life Insurance Group

Monique Bourgeois is a Business Associate III at Pan-American Life Insurance Group, where Monique oversees quality control of team processes and procedures. Monique also manages the group schedule for the renewal process and ensures timely delivery of goals. In addition, Monique audits contractual documents and systems for accuracy. Prior to this role, Monique served as an Account Manager at Pan-American Benefits Solutions, maintaining professional relationships and resolving client concerns. Monique also has experience as a Patient Advocate, negotiating discounts and managing budgets, and as a CRMC Associate, providing assistance to members and healthcare providers. Monique holds a Bachelor of Science degree in Liberal Arts and Sciences from Southeastern Louisiana University.

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Timeline

  • Business Associate Iii, Implementation & Quality Control Manager

    June, 2016 - present

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