Julia Della Pietra, MSc, currently serves as a Customer Operations Specialist at Diligenta, a subsidiary of Tata Consultancy Services, where responsibilities include managing trading requests and ensuring compliance with AML regulations within pension operations. Previous experience includes roles at Phoenix Group as a Customer Service Operator, focusing on the transfer of funds for plan holders, and various sales and design positions in the interior design sector. Julia holds a Master’s degree in International Heritage and Cultural Tourism Management from Edinburgh Napier University and a BFA in Interior Design from Harrington College of Design. Julia's diverse background combines customer service, sales expertise, and a strong foundation in heritage and cultural tourism.
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