Dominik Cisoń

Dominik Cisoń has a diverse work experience spanning several industries. In 2012, they worked as a Sales Representative Assistant at Oxford University Press for a brief period. In 2014, they served as a Public Relations Assistant at Planet PR. From 2015 to 2017, Dominik worked in the Marketing department of Omega Meble Sp. z o.o., where they were involved in various tasks such as creating social media posts, preparing websites, and assisting with SEO. Dominik then joined Shoper as an Online Marketing Specialist, responsible for planning and implementing Facebook Ads strategy, analyzing prospect behavior, and managing monthly promotions. Dominik later transitioned to the role of Customer Success Specialist at Shoper, where they created and moderated an educational e-commerce portal. In 2020, they became the Learning Coordinator at Shoper, coordinating educational content and managing the Polish e-commerce educational portal. In 2021, Dominik co-founded CustomerSuccessPL and also joined Heretto as a Senior Customer Success Manager and later as a Customer Success Team Leader. At Heretto, they supported the Poland-based Customer Success Team, participated in recruitment and onboarding, and managed ongoing customer relationships. Currently, Dominik is working at Paligo as a Customer Success Manager.

Dominik Cisoń's education history includes attending AGH University of Krakow. From 2012 to 2016, they pursued a degree in Mechatronic Engineering, with English as the instruction language. Then, in 2016-2017, they studied Online Marketing at AGH University of Krakow. Dominik has also obtained additional certifications, such as the Japanese Language Proficiency Test N4 from The Japan Foundation in August 2021 and the Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in April 2023. Additionally, they have a certification in Cambridge English: Advanced (CAE) from Cambridge English Language Assessment, although the specific month and year of obtaining this certification are not provided.