Shawn Raymond

Shawn Raymond has a robust background in technical support and customer success management. With experience working in various companies like Paligo, Tobii Dynavox, Scrive, and Advent Software, Shawn has successfully led teams to provide top-notch service to clients and improve customer satisfaction scores. Shawn's expertise lies in defining support processes, reducing backlogs, and building strong relationships with key clients in Europe and Africa. Additionally, Shawn has also served as a Technical Account Manager and Enterprise Account Manager, showcasing a diverse skill set in managing client relationships and technical issues efficiently.