Ashwin Balakrishnan

Ashwin Balakrishnan is a seasoned technology professional currently serving as the Senior Director of Customer Engineering for Prisma Cloud at Palo Alto Networks, where leadership is provided to global teams focusing on securing cloud-native applications across various critical areas. Previously held roles at Okta, Inc. included Director of Customer Centric Engineering, overseeing escalations for a large customer base. Balakrishnan is a founding member of the Customer Engineering function at Palo Alto Networks, where responsibilities spanned customer success, product improvement initiatives, and engineering support. Early career experiences included positions at Riverbed Technology, EMC Corporation, and Voyence, contributing to quality assurance and engineering efforts. Academic qualifications include an M.S. in Electrical and Computer Engineering from the University of Tennessee and a B.E. in Electronics & Communication Engineering from Crescent Engineering College.