Dawn M. Segovia

Dawn M. Segovia is a highly skilled Senior Order Fulfillment Specialist at Palo Alto Networks since May 2012, recognized as a subject matter expert in fulfillment responsibilities, training new hires, and managing expedited orders. Segovia has demonstrated leadership capabilities, superior customer service skills, and the ability to create documentation for policies and procedures while managing inbox (queue) and customer master in SAP. Prior roles include RMA Coordinator at Palo Alto Networks, Repair Administration at Symmetricom, Order Admin Rep/Sarbanes Oxley Admin at Brocade Communications, and Data Center Operations Supervisor at IBM, showcasing a diverse background in order processing, customer relations, and operational management across prominent technology companies.