Heather Jones

Heather Jones is a seasoned professional in customer success and service delivery, currently serving as a Service Delivery Leader at Palo Alto Networks since August 2021. Prior to this role, Heather held various positions at Peak Laboratories, LLC, including Customer Success Manager, Strategic Account Specialist, and Product Manager, demonstrating a strong progression in expertise and responsibility from August 2013 to August 2021. Heather holds a Bachelor of Science in Marketing/Marketing Management from San José State University, obtained between 2009 and 2011.