Neil Griffin

Neil Griffin is a seasoned IT professional with extensive experience in technical support and account management. Currently serving as a Senior Support Account Manager at Palo Alto Networks since August 2025, Neil previously held the role of Senior Technical Account Manager at CrowdStrike from February 2023 to May 2025. Neil's experience at McAfee from June 2016 to October 2022 included responsibilities as an Assigned Technical Contact, where engagement with customers focused on achieving their goals and success plans, along with serving as a Senior Technical Support Engineer providing mentorship and leadership. Prior positions include IT Security Analyst and Quality Assurance roles at Melaleuca: The Wellness Company, as well as IT Administration at The Prepared Pantry, and Statistical Analyst at GEICO. Neil holds a Bachelor's degree in IT Security from the University of Phoenix, obtained between 2009 and 2013.