Manzoor Ahmed

Manzoor Ahmed is a seasoned professional with extensive experience in IT service management and customer support. Currently serving as a Senior Support Account Manager at Syncron since May 2023, Manzoor excels in overseeing customer onboarding and ensuring satisfaction within SaaS production support systems. Prior experience includes a tenure at _VOIS from August 2014 to May 2023, where roles encompassed Service Manager and Escalation Manager, focusing on incident and delivery management while fostering strong relationships with stakeholders. Earlier career stages included positions as an Incident Coordinator at Longtail Web Services PVT LTD and a System Administrator at FinRede, showcasing a consistent track record of enhancing service delivery and operational continuity. Manzoor Ahmed holds a Bachelor of Arts in English Language and Literature from GITAM Deemed University.