Reynold Dasilva

Reynold DaSilva is a seasoned professional with extensive experience in customer success and technical support, currently serving as a Sr. Account Customer Success Manager at Palo Alto Networks since October 2019. In this role, Reynold focuses on customer satisfaction by driving technology adoption, enhancing renewals, and providing strategic insights. Prior to this, Reynold held the position of Sr. Customer Success Manager at Zscaler and held various roles at Cisco, including Sr. Knowledge Manager and Sr. TAC Engineer. Reynold's career began at Concentrix as a Sr. TAC Engineer, and educational background includes a Bachelor of Commerce degree in Accounting and Finance from Goa University.