Kaitlin Jackson

Kaitlin Jackson is a seasoned professional in the hospitality and customer service sectors, currently serving as a Customer Support Specialist at Pan Am Flight Academy since 2023. Previous roles include Claims Representative at GMMI Inc. and Assistant Kitchen Manager at Jumbo’s, where responsibilities encompassed kitchen operations and inventory management. Kaitlin has also worked as a Front Desk Agent at staySky Hotels & Resorts and as a Convention Assistant for Visit Orlando, where interaction with clients and guests was paramount. Experience as Event Staff within Andy Frain Services and as a Sales Associate at Miami Seaquarium further demonstrates expertise in customer relations and event coordination. Kaitlin holds a Bachelor of Science in Hospitality Administration/Management from the University of Central Florida, completed in 2018.