Ashish Patel

Ashish Patel is an experienced NOC Engineer currently at MSBC Group since April 2023, with a previous role as a Network Operations Center Engineer at Panamax Inc. since July 2018. At Panamax Inc., responsibilities included testing connection and audio quality, processing trouble tickets, assessing quality statistics, and identifying problematic destinations. Additionally, Ashish developed and implemented optimization strategies, collaborated with various departments, and documented all procedures. Prior to this, Ashish worked as a Technical Support Engineer at Adani Group from January 2016 to April 2018, focusing on the complete monitoring of service environments and providing first-line support for IT infrastructure and systems.