Kelly Mendoza

Kelly Mendoza is a Strategic Customer Success Manager at PandaDoc, responsible for managing a portfolio of over 85 accounts, presenting Executive Business Reviews to C-Level executives, and maintaining a 97% retention average through effective renewal contract negotiations. Prior experience includes serving as an Onboarding Specialist and Technical Support Specialist at Community Brands, where responsibilities included overseeing website launch projects, conducting training sessions, and resolving customer issues. Kelly began a career in event coordination at Flawless Occasions, complemented by a Bachelor’s degree in Public Relations from the University of South Florida.