Victoria Armada

Victoria Armada is an accomplished professional with extensive experience in client success and operational management within educational technology and service sectors. Currently serving as a Client Success Manager at PANDO since January 2023, Victoria previously held the role of Head of Operations - University Partnerships at Springboard, where oversight of sales operations led to over 600 enrollments in partnered programs. Victoria's background includes significant positions at Codesmith, including Senior Programs Manager, where a focus on student experience and process improvement resulted in enhanced program satisfaction. Earlier roles include Development Coordinator at INCLUDEnyc and Customer Care Consultant at YOOX NET-A-PORTER GROUP, showcasing a strong foundation in stakeholder engagement, operational efficiency, and project management. Victoria holds a degree from Penn State University.