Magdalena Fornalska

Magdalena Fornalska is an experienced professional in customer relations and operations, currently serving as Customer Relations Manager - Omni Operations at Pandora since December 2011. Magdalena has held various roles including Operations Manager, Planning & Logistics Coordinator, and Customer Service Team Lead, where responsibilities involved leading teams, refining back office services, and ensuring efficient customer service processes. Prior to Pandora, Magdalena worked at ECCO EUROPE B.V. in several customer service and logistics roles, managing diverse markets and coordinating product launches. Earlier experience includes roles in customer service and travel coordination, along with a foundational role in hospitality. Magdalena holds a BA in Economy of Tourism from Uczelnia Łazarskiego w Warszawie.