Raphael W.

Head of IT Operations at PAPER & TEA

Raphael W. has a diverse work experience spanning various industries. Raphael started their career in 2005 as the founder of their own thermal insulation company, specializing in technical installations and carpentry work. Raphael then served in the German Federal Armed Forces as a Private First Class for ten months in 2006.

In 2012, Raphael transitioned to the coffee industry, where they worked for Berliner Kaffeerösterei. Raphael initially served as a Coffee Roasting Production Manager before being promoted to Head of Roasting Operations & Green Coffee Buying. In this role, they managed the supply chain and product lifecycle of coffee products, building strong relationships with clients and producers from Central America, Tanzania, and the Indian subcontinent.

In 2014, Raphael joined the Berlin School of Coffee as a Lecturer & Consultant, teaching courses on roasting and portafilter machines. Raphael continued in this role until 2019 while also working as a Lecturer & Consultant at the Berlin Tea Academy from 2017 to 2019, imparting knowledge on tea sommelier seminars and trading terms.

Most recently, in 2019, Raphael joined Paper & Tea as the Head of IT Operations. Raphael combines process orientation with technical knowledge in information systems engineering, implementing ERP, BI, and other SaaS systems. Raphael also has a deep understanding of accounting, data, and analytics. Prior to their current role, they served as the Digital Marketing & E-Commerce Manager at Paper & Tea, responsible for building and optimizing proprietary eCommerce channels and implementing digital marketing strategies.

Overall, Raphael has demonstrated expertise in operations management, supply chain, roasting, lecturing, and IT operations throughout their career.

Raphael W. has a diverse education background. Raphael started their education journey in 2007 at Freie Universität Berlin, where they studied Chemistry until 2009. Raphael then pursued Material Science at Technische Universität Berlin from 2010 to 2013. In 2014, they obtained a certification in Coffee Master Gold from the Berlin School of Coffee, specializing in coffee agronomics. Additionally, in the same year, they obtained the certification of Gilderöster from Deutsche Röstergilde e.V.

Raphael W. later enrolled in FernUniversität in Hagen in 2019, and they are expected to complete their studies in 2023. Raphael is currently pursuing a degree in Business Informatics, focusing on the intersection of Computer Science and Economics.

Based on the information provided, Raphael W. has explored various fields of study, including Chemistry, Material Science, and now Business Informatics, with additional expertise in coffee agronomics.

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Timeline

  • Head of IT Operations

    January, 2022 - present

  • Digital Marketing & E-Commerce Manager

    October, 2019