Eva Perales

Eva Perales is an experienced professional currently serving as Telephony Operations Manager at papernest since January 2023. Prior to this role, Eva worked at Webhelp from June 2019 to January 2023, first as an L2 Contact Center Services Specialist focusing on telephony service design and change management, and previously as a Service Desk Technician providing technical support for Office 365 and related software. Earlier experience includes a position as a Hotel Receptionist at Hotel Alixares and management duties at Perales González S.A., a family business. Eva holds a Licenciatura in Psychology from Universidad de Granada, completed in 2013.