Customer Service and Engagement

The Customer Service and Engagement team at Paradigm Housing is dedicated to fostering strong relationships with residents by addressing their inquiries, concerns, and feedback. They focus on enhancing customer experiences through effective resolution of issues, gathering insights to inform service improvements, and empowering residents to actively participate in decision-making processes. Ultimately, the team plays a vital role in ensuring that Paradigm Housing meets its mission of providing affordable homes and maintaining a fair and transparent community for all residents.