Kathryn Ost

Kathryn Ost is an accomplished director of customer success, currently serving as the Director of Customer Success for Paramount Ads Manager since September 2024. Prior experience includes leadership roles at Torch, Apptio, OpenTable, Glassdoor, and Bizness Apps, where Kathryn excelled in consolidating teams, improving operational effectiveness, and enhancing customer outcomes. At Torch, leadership involved creating a new customer operations organization, while significant contributions at Apptio included establishing data integrations for customer health monitoring. A strong record in project management and strategic alignment within customer support teams is evident from roles at OpenTable and Glassdoor, with measurable impacts on productivity and customer satisfaction. Kathryn holds a Bachelor's Degree in Psychology from UC Santa Barbara and has international experience from studying in Bordeaux, France.