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Jessica (Jess) Bradford

Head Of Account Management, Americas at Parcel Perform

Jessica (Jess) Bradford has a diverse work experience spanning multiple industries and roles. Jessica (Jess) started their career in 2010 as a Community Outreach Specialist at Liberty in North Korea. From there, they worked as a Southeast Sales Representative at Sseko Designs and as an Administrative Intern at Hope's Door.

In 2011, Jess became an AmeriCorps Resource Advocate at SafePlace, followed by an English Teacher position at Colegio Erik Erikson. Jessica (Jess) then transitioned to the corporate sector and worked as an International Purchasing Manager at Trailer Mechanic International.

In 2015, Jess joined TMC, a division of C.H. Robinson, as a Senior Logistics Analyst. Their responsibilities included project management, data analytics, operations management, and customer service/account management.

Jessica (Jess) then moved to FourKites, Inc. in 2018, initially as a Customer Success Manager and later as a Senior Customer Success Manager. Jess took on additional responsibilities such as managing strategic customer relationships, leading a team, and serving as a liaison for the company's partnership with Truckers Against Trafficking.

In 2021, Jess joined Sama as a Customer Success Manager, and in 2022, they started a new role as a Key Account Manager, Americas at Parcel Perform. Parcel Perform is a leading delivery experience platform, where Jess utilizes their expertise in data and logistics to create unique end-to-end customer journeys and optimize logistics operations.

Throughout their career, Jess has demonstrated strong customer relationship management skills, project management capabilities, and a commitment to achieving operational efficiency and process improvement.

Jessica Bradford, also known as Jess, began their education journey at Plano Senior High School, where they completed their high school education. After graduating from high school, they attended Texas A&M University from 2007 to 2011. During their time at Texas A&M, they pursued a Bachelor of Arts degree in Political Science. Additionally, Jess completed a minor in Sociology and obtained a Certificate in International Relations.

In 2009, they took a break from their studies at Texas A&M and attended Soonchunhyang University. It is not specified when their time at Soonchunhyang University ended or if they obtained a degree there.

In 2017, Jess obtained a certification in Supply Chain Fundamentals from the Massachusetts Institute of Technology. Jessica (Jess) also holds a Certificate in International Relations from Texas A&M University, although the institution where they obtained this certificate is not specified.

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Timeline

  • Head Of Account Management, Americas

    December, 2022 - present