Louise H.

Louise H. is an experienced facilities management professional with a robust background in managing comprehensive office services and projects across various organizations. Currently serving as an Account Manager and Facilities Manager at Pareto Facilities Management Ltd since June 2016, Louise has been responsible for delivering facilities and office services for over 800 employees, managing a range of services including front-of-house, compliance, and subcontractor processes. Prior to this role, Louise worked at Bouygues Energies & Services (UK) as an Operational Transition Manager, where responsibilities included overseeing facilities management project delivery and implementing management systems. During the London 2012 Olympics, Louise held multiple roles including Welcome Centre Group Leader and Facilities Front of House Manager, effectively managing operations for thousands of athletes and guests. Earlier experiences include Facilities Supervisor at The London Organising Committee of the Olympic Games and Customer Service Team Member at Johnson Controls, showcasing a consistent track record of enhancing service levels in high-pressure environments.