MD

Mariana Duarte

Customer Success at Pareto Group

Mariana Duarte has a diverse range of work experience. Mariana currently works at Pareto as a Customer Success professional, a position they have held since September 2022. Prior to that, they worked at Árvore from February 2021 to June 2022, where they focused on managing client portfolios and ensuring their satisfaction with the company's solutions. From August 2020 to January 2021, Mariana worked at Shosp in a similar Customer Success role.

Before their time at Shosp, Mariana worked at Nibo from December 2018 to April 2020, where they were responsible for guiding and supporting clients in achieving their objectives through Nibo's solutions. During their time at Nibo, they also served as a Commercial Consultant from August 2017 to November 2018, helping accountants implement best practices and strengthening client relationships.

Mariana's earlier experience includes working as a Senior Auditor at Baker Tilly Brasil from November 2013 to January 2017, where they supervised audit activities and identified risks within the organization. Mariana also worked as an Assistant A at LOPES, MACHADO AUDITORES - LMA from January 2011 to October 2013, and as an Intern at Receita Federal from August 2008 to June 2010. Their first work experience was as an Intern at Escritório de Contabilidade Milla Menezes from January 2007 to January 2008.

Overall, Mariana has a strong background in customer success and has also gained experience in auditing and consulting roles throughout their career.

Mariana Duarte obtained a Bachelor's degree in Administration from Centro Universitário da Cidade, specializing in Business Administration. Mariana completed this degree from 2006 to 2010. Additionally, they hold a certification in Financial BPO from Nibo, which they obtained in September 2019.

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Previous companies

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Timeline

  • Customer Success

    September, 2022 - present

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