Hannah Estenfeld

Hannah Estenfeld has a diverse work experience spanning various roles and industries. Hannah started their career in 2012 as a Cashier/Sales Associate at Pieper Saarlouis. In 2013, they worked as a Front Office Trainee and later as a Reservations Trainee at DoubleTree By Hilton Luxembourg. In 2014, Hannah worked as a Guest Service Officer at Hyatt Regency Düsseldorf. Hannah then transitioned to the role of Manager Customer Care at Emmas Enkel - Diehl & Brüser Handelskonzepte GmbH in 2015, followed by a position as a Social Media Marketing Manager at the same company in 2016. From 2016 to 2019, Hannah worked at fashionette GmbH, initially as a Customer Care specialist and later as a Team Lead Customer Care. Hannah'smost recent work experience is with Douglas, where they have been serving as the Team Lead of eCommerce Customer Experience since September 2019. In April 2022, Hannah was promoted to the role of Head of eCommerce Customer Experience DACH.

Hannah Estenfeld obtained a Bachelor's degree in Hotel and Tourism Management from Hohere Berufsfachschule fur das Hotel-, Gaststatten- und Fremdenverkehrsgewerbe Saarbrucken. Hannah attended this institution from 2011 to 2014.